Author Archives: acole602

To Improve Service, Outsource IT Support

IBM’s Domenic Ciccone explains how converting to a managed IT support model can help the banking sector deliver on the cutting-edge services that customers are demanding.

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Can the Enterprise Really Govern the Cloud?

The enterprise has come to accept the fact that it cannot exert direct control over cloud infrastructure, but it does have a lot of influence when it comes to governing its resource consumption and data management. All the more surprising, then, that more organizations are not building the necessary mechanisms to ensure that what happens in the cloud does not stay in the cloud.

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IT Infrastructure Faces a Cloudy Future

A few years ago, it appeared that the public cloud was going to take over the enterprise. That didn’t happen, but neither did the enterprise fall completely to the private cloud or the hybrid cloud. In fact, it seems that the data center industry is still feeling its way through the conversion from hardware-centric to software-centric infrastructure, leaving open the very real possibility that no single architecture will dominate the future.

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