Self-service cloud is becoming increasingly common in the IT world. By simply accessing the appropriate portal, knowledge workers can tap into a wide variety of services that they previously had to wait months for IT to provide.
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Self-service has become a way of life in many areas of our daily lives: the bank, the gas station, even restaurants are starting to employ automated kiosks for ordering and payment.
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Self-service is rapidly reshaping the relationship between vendor and customer, to the point where technology – and even non-technology – consumers are starting to view old-fashioned personal service as something of an anachronism .
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It’s been said that nothing worthwhile is achieved without effort and a certain amount of risk. The internet of things is most definitely worthwhile and is already the focus of quite a bit of effort, but what about the risks?
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Deploying resources on the public cloud is incredibly easy – so easy, in fact, that even business managers can do it. But deploying resources and managing them are very different things, and most organizations are quickly discovering that as their data environments scale, so do the challenges.
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Today’s mobile user does not tolerate latency, disruption or complicated menus, and the ability to share poor results is more prevalent than ever. If you want return traffic, it’s time to shift the focus away from technology and onto the user experience.
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Mobile technology is pushing the start of the holiday shopping season earlier than ever. Is your ecommerce site ready?
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The enterprise is quickly learning what software-defined infrastructure can do for the data center. Now that the network can be provisioned as an abstract architecture along with compute and storage, organizations can finally rid themselves of the limitations that hardware places on data productivity.
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The Internet of Things will do more than ramp up the data load for the enterprise. It represents an entirely new style of networking in which the traditional edge is pushed all the way to the consumer and data travels to and from literally millions of points across a broadly diverse network topology.
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Amid all the forecasts that permeate the technology trade press this time of year, I thought it might be helpful to take a look at the long game unfolding in the development lab these days. The systems emerging over the next year, after all, will have ramifications far beyond the next few quarters, or few years, affecting the way we live well into the coming century.
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Enterprise Illumination 